Peloton Interactive Inc. has announced a significant recall of its Bike+ exercise equipment, affecting hundreds of thousands of units across North America. This measure comes in response to reports of seat post failures, which could lead to rider falls and potential injuries. The company emphasizes its commitment to product integrity and customer safety, offering a straightforward solution to address the issue.
Detailed Report on the Peloton Bike+ Recall
On Thursday, November 7, 2025, Peloton Interactive Inc. initiated a recall for approximately 878,000 of its Bike+ exercise bikes across the United States and Canada. The recall specifically targets certain "Peloton Original Series Bike+" models, identified by model number PL02 and serial numbers commencing with "T." These affected units were primarily distributed between 2020 and April 2025, retailing at around $2,495 each.
According to regulatory bodies in both nations, the recall encompasses approximately 833,000 units sold within the U.S. and 44,800 units in Canada. The primary concern stems from the seat post, which has shown a tendency to break during active use, thereby presenting a fall risk to users. In the U.S., Peloton has logged three incidents of seat post breakage, two of which resulted in falls. Fortunately, no such incidents have been reported in Canada.
Peloton has assured customers that they can obtain a free replacement seat post designed for self-installation. A company spokesperson reiterated the paramount importance of product integrity and member well-being, confirming that redesigned seat posts would be made available to all owners of the affected Bike+ models. These bikes were retailed through Peloton's own channels, Dick's Sporting Goods stores, and online platforms such as onepeloton.com, Amazon, and eBay. It's important to note that this recall pertains to Bike+ units manufactured prior to Peloton's 2023 seat-post recall of the base Model PL01, specifically those produced from December 2019 through July 2022. Bike+ units manufactured from mid-2023 onward, which already feature the updated seat post design, are not included in this recall.
Concurrently with the recall announcement, Peloton (PTON) released its first-quarter earnings report, surpassing analyst expectations for both revenue and earnings per share. The company reported earnings of three cents per share and a quarterly revenue of $550.8 million. Following this news, Peloton's stock saw an increase of 8.49%, trading at $7.28 in after-market hours, as per Benzinga Pro data. Despite the positive earnings, Benzinga Edge Stock Rankings indicate a negative price trend for PTON across all timeframes.
This recall serves as a crucial reminder for all consumers to remain vigilant regarding product safety, even from established brands. While financial performance often captures headlines, the safety and trust of customers are foundational to any company's long-term success. Peloton's swift action in addressing this issue, coupled with its transparent communication, is a positive step towards maintaining consumer confidence. However, the recurring nature of safety concerns with their products highlights the ongoing need for rigorous quality control and continuous improvement in design and manufacturing processes. For users of fitness equipment, the emphasis should always be on adhering to manufacturer guidelines and promptly responding to any safety advisories or recalls to prevent potential harm.